Business Ethics and Performance in Covid 19 Era: Evidence From Innoson Technical Ltd., Enugu State, Nigeria


  • Agu Okoro Agu Department of Business Management; Evangel University Akaeze Ebonyi State
  • Okocha Ebere Rejoice Department of Marketing; Evangel University Akaeze Ebonyi State, Nigeria
  • Anichebe Nnaemeka Augustine Department of Business Management, Evangel University Akaeze Ebonyi State, Nigeria
  • Appiah Kingsley-Z Alaowei Department of Business Education; Isaac Jasper Boro College of Education, Sagbama



Business Ethics, Business Integrity, Moral Standard, Ethical Climate and Performance


The study focuses on business ethics and performance in Covid 19 Era: Evidence from Innoson Technical Ltd Enugu State, Nigeria. Specifically the study aimed to pursue the following objectives: to determine the effect of  business integrity on   customers’ satisfaction , determine the nature  of the relationship between moral standards  and product quality and ascertain  the effect of  ethical climate  on  employee output in Innoson Technical Ltd   Enugu State, Nigeria. The study has a population size of (1342).  A simple size of 308 was realize using Taro Yamene. Instruments used for data collection were primary questionnaire and observation. The total number of 308 copies of the questionnaire were distributed while 289 copies were properly filled/returned & used while 19 copies were not properly filled. Survey research design was adopted for the study. Three hypotheses were tested using Pearson Product Moment Correlation Coefficient and Simple Linear Regression tool. The findings indicated Business integrity positively affected customers’ satisfaction (r = 802, t = 22.779; p = < 0.05).There was a positive relationship between moral standards and product quality(r =.718, p< 0.05). Ethical climate positively affected employee output in Innoson Technical Ltd   Enugu State, Nigeria (r = 0.750, t = 19.213; p = <0.05). The study recommended that Innoson Technical Ltd should make integrity their vista that will market the organization to the general public which will encourage customer patronage and at the same time enhance customer satisfaction.


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How to Cite

Agu Okoro Agu, Okocha Ebere Rejoice, Augustine, A. N., & Alaowei, A. K.-Z. (2021). Business Ethics and Performance in Covid 19 Era: Evidence From Innoson Technical Ltd., Enugu State, Nigeria. International Journal of Management Excellence (ISSN: 2292-1648), 17(1), 2409–2416.